Our services
How we can help.
Three ways we work at the AI+Accessibility intersection. All our services are grounded in evidence and driven by disabled perspectives.
Consulting
Problem diagnosis through to implementation — we help organisations act, not just understand.
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Research
Independent and collaborative research that keeps our advice honest and builds the evidence base for AI+Accessibility.
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Training Programmes
We run two kinds of training because the knowledge gap runs in both directions.
AI Literacy for Accessibility Practitioners
Accessibility teams increasingly encounter AI systems in their work — procurement reviews, vendor assessments, integration planning. This programme builds your team’s ability to evaluate, question, and shape AI deployments.
Who it’s for: Accessibility managers, consultants, and practitioners
What it covers:
- How AI systems work — enough to evaluate them
- Identifying where AI creates new barriers
- Reading AI vendor documentation critically
- EU AI Act implications for accessibility teams
Accessibility Literacy for AI Teams
AI teams building products need to understand how their systems land with disabled users. This programme builds that literacy — not as a compliance checklist, but as a genuine design and development lens.
Who it’s for: Product managers, data scientists, engineers, and designers working on AI products
What it covers:
- How different disabilities affect interaction with AI systems
- The difference between WCAG compliance and genuine usability
- Incorporating disabled perspectives into AI development cycles
- Avoiding common AI-specific accessibility failures
Format
- Remote: Live online sessions, cohort-based or bespoke
- Onsite: Intensive workshops for individual organisations
- Duration: Half-day, full-day, or multi-session programmes
Consulting
We work with organisations at any stage — from early exploration to complex implementation. The through-line is helping you act on accessibility and AI, not just understand it.
What we do
Problem diagnosis We explore your accessibility and AI challenges with you. What’s working, what isn’t, where the real problems are versus the surface-level ones. We ask the questions your own team might not think to ask.
Solution design We recommend approaches — but we’re not tool vendors pushing a predetermined answer. We evaluate your specific context, constraints, and goals and design accordingly.
Implementation support We don’t just hand over a report and disappear. We support delivery — embedding with your team where needed, reviewing outputs, and helping you stay on track.
Procurement and policy review Evaluating AI vendors? Reviewing procurement documents? Developing internal AI policies? We read the details so you don’t have to navigate them alone.
Who we work with
Technology companies building AI products who need to understand accessibility implications.
Government and public sector bodies navigating AI deployment and compliance.
Academic and research institutions working at the intersection of AI and inclusion.
Our measure
Our measure of success is what we can prove works. We bring evidence to our recommendations and track outcomes — not just client satisfaction scores.
Research
Research is what keeps our advice honest. We measure outcomes, evidence hypotheses, and build the knowledge base that underpins everything else.
Our approach
Research at Accessible Thinking is never academic for its own sake. Every project connects to real-world problems and is designed to produce findings that organisations can actually use.
Quantitative analysis We use structured surveys and measurement tools — including our own ASK platform — to produce statistically grounded findings that go beyond anecdotal evidence.
Qualitative insight Deep engagement with disabled users, practitioners, and organisations building AI systems gives us context that numbers alone can’t capture.
Collaborative work We conduct research independently and in partnership with academic institutions and businesses. Collaboration expands our reach and keeps our methods rigorous.
Current focus areas
- How AI systems perform differently across disability segments
- Font and text accessibility for dyslexic users at scale
- Accessibility implications of specific AI deployment patterns
- Organisational practices that produce genuinely accessible AI
Research outputs
- Published findings and reports
- Conference presentations
- Practitioner guides informed by primary research
- Collaborative studies with academic and industry partners
If you’re an academic institution or business interested in collaborative research at the AI+Accessibility intersection, get in touch.
Not sure which service fits?
Tell us about your challenge and we'll help you figure out the right approach.
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