Our Privacy Policy

Overview

Accessible Thinking, operated by The Hip Bit Ltd, UK registered #12102775, ("we", "our", or "us") maintains the website accessiblethinking.com. We are committed to protecting your privacy and handling your personal data with care.

This privacy policy explains what information we collect, how we use it, and what rights you have regarding your data. We keep things simple and transparent.

Cookies and tracking

We do not use cookies to collect, track, or share any data about our website visitors. This website does not use any analytics services, advertising networks, or third-party tracking technologies.

We store minimal data in your browser's local storage — only:

• A temporary cookie notice dismissal preference (stored locally, not transmitted to any server)
• A theme preference if you choose to use dark mode (stored locally, not transmitted to any server)

Our hosting provider may log IP addresses as standard server infrastructure, but we do not access or use this data. We have no way of identifying individual visitors through our own systems.

Contact form submissions

If you choose to submit a message via our contact form, the information you provide is processed and forwarded to us using a third-party service, StaticForms. We use the data you send us solely to respond to your enquiry. The data sent is limited to:

• Your name
• Your email address
• Your organisation (optional)
• The subject of your message (optional)
• Any other information you choose to include in your message

StaticForms processes this data on our behalf to deliver form submissions to our email inbox. They may apply filters or similar algorithms to prevent spam. In this case, they act as a data processor for us. You can review StaticForms' privacy policy.

We never add you to any mailing lists without your explicit and informed opt in. We never share your personal details with any third parties for marketing purposes.

What data we collect

Beyond contact form submissions, we may collect:

• Email correspondence: If you email us directly, we keep records of that correspondence. Lawful basis: Legitimate interests
• Client engagement data: If we work together, we may collect information necessary to deliver our services (such as your name, organisation, and project details). Lawful basis: Contract
• Contract and invoicing information: If we enter into a contract, we collect standard business information for administrative and legal purposes. Lawful basis: Contract, Legal obligation

We do not collect special category data (such as health information) unless you voluntarily choose to share it with us.

How we use your data

We use the information we collect to:

• Respond to your enquiries
• Deliver our services to you
• Communicate with you about ongoing engagements
• Send invoices and manage payments
• Improve our website and services (based on anonymous feedback, not personal data)

We will never use your information for marketing purposes or share it with third parties for their own marketing.

Who we share data with

We share your data only when necessary:

• StaticForms: To deliver contact form submissions to us, as described above.
• Our email provider: To receive and manage email communications.
• Accountants or legal advisers: Where required for legal or financial compliance.
• HMRC: As required by law for tax purposes.

We do not sell, rent, or trade your personal information.

Data retention

We retain your personal data only for as long as necessary:

• Contact form submissions: We keep these for up to 2 years from the date of submission, or until you ask us to delete them.
• Email correspondence: We keep business correspondence for up to 7 years for record-keeping purposes.
• Client engagement records: Kept for up to 7 years after the engagement ends for legal and tax purposes.

Security

We take reasonable steps to protect your personal information. This includes:

• Using HTTPS across our website
• Using reputable service providers with appropriate security measures
• Limiting access to personal data to those who need it
• Keeping software and systems up to date

No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your data.

Your rights

Depending on your location, you may have rights including:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data (subject to legal requirements).
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us. We will respond within one month.

UK GDPR

As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you are based in the European Economic Area (EEA), the same protections apply under the EU GDPR.

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Children's privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you are not legally classed as an adult in the UK or EU we ask that you do not use this website or our services.

Links to other websites

Our website may contain links to third-party websites. If you follow a link to another site, please review their privacy policy. We are not responsible for the practices of third-party sites.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If we make significant changes, we will make reasonable efforts to notify you.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

• Via our contact form
• By email: contact@accessiblethinking.com